| Shipping Canadian & Overseas Orders: We do not currently ship overseas or to Canada. Membership Orders: There are no shipping fees on orders for Memberships. Delivery Time: Orders will arrive approximately 7 to 10 business days after your purchase depending on availability. Shipping rates: Rates are based on the merchandise total of each order. Shipping rates are as follows: |
||
| Order Total | Shipping Cost | |
| Up to $15.00 | $7.95 |
|
| $15.01-30.00 | $8.95 | |
| $30.01-40.00 | $10.95 | |
| $40.01-50.00 | $12.95 | |
| $50.01-75.00 | $13.95 | |
| $75.01-100.00 | $14.95 | |
| $100.01-125.00 | $18.95 | |
| $125.01-150.00 | $22.95 | |
| $150.01-200.00 | $24.95 | |
| Over $200.00 | 15% of the total |
|
Sales Tax
Shipments to anywhere in New York State include a sales tax of 8.875%. There is no sales tax on orders shipped outside of New York
State.
Returns and Exchanges
Merchandise purchased at either the Tenement Museum's Online Shop or
the Visitors Center at 108 Orchard can be returned for an exchange or
refund if:
- It is within 30 days of your purchase
- The product is in its original condition. Opened items cannot be returned or exchanged. Items received damaged can be exchanged.
- You still have an itemized receipt. Without your original receipt, a store credit can be issued for the current selling price of the item provided that we can verify that the item was purchased at our store.
Merchandise received as a gift can be exchanged for a store credit that is the current selling price. Please note that we do not offer cash refunds on items received as gifts. We will also need to verify that your gift was purchased at the Tenement Museum's Online Store or the Visitors Center at 108 Orchard.
Please contact us at store(at)tenement.org to coordinate your exchange or return.
Security
All credit card numbers used for purchase on the Tenement Museum
Shop are encrypted using "Secure Socket Layer" (SSL) encryption
technology. SSL encryption is the web standard for safeguarding
sensitive information such as credit card numbers when they are
transmitted over the Internet.
If you have any questions about security on the Museum's online shop, please contact us at store(at)tenement.org.
- GET A 25% DISCOUNT. Become a Member and get 25% off all Museum Store Web Orders. Members also receive free admission to any tour and invitations to special events.
- Shipping fees: When you purchase a membership online, you will be asked to select a shipping fee. However, you will not have to pay any shipping fee and your credit card will NOT be charged for shipping. We apologize for this inconvenience.
- Delivery: Please allow 2 to 3 weeks for delivery of your Membership packet. You may make a tour reservation before you receive your packet by calling 212-431-0233 x636.
- Questions: If you have purchased a membership or are a member with a question about an online order, please contact our Membership Coordinator at rbirch@tenement.org or 212-431-0233 x636
"The best spot around for great New York gift shopping"-- The New York Times
Located at 103 Orchard Street, The Museum Shop sells a wide variety of New York-themed books and gifts.
If you saw an item at the Shop that you can't find online contact sdavis(at)tenement.org or 212-431-0233 x260.
